Course Information

Introduction

Team Leadership develops the practical skills required to lead people, coordinate daily operations, and build teams that consistently achieve results. Effective team leaders create clarity, encourage collaboration, support individual development, and ensure that team objectives remain aligned with organisational priorities. Strong leadership at team level directly influences productivity, employee engagement, and service quality.

This five-day course provides practical tools for leading diverse teams, setting priorities, communicating effectively, managing performance, resolving workplace challenges, and developing team capability. Through practical exercises, case studies, and workplace simulations, participants will strengthen their confidence and ability to lead teams in a wide range of organisational environments.

Objectives

1. Apply practical leadership techniques to improve team performance, collaboration, and accountability.
2. Set clear objectives, delegate responsibilities effectively, and monitor team progress against measurable goals.
3. Build productive working relationships through effective communication, coaching, and constructive feedback.
4. Resolve workplace conflicts, manage performance issues, and support continuous improvement within the team.
5. Develop a practical team leadership action plan that strengthens engagement, productivity, and long-term team success.

Who Should Attend?

1. Team Leaders responsible for supervising day-to-day operations.
2. First-line Managers leading operational or administrative teams.
3. Supervisors responsible for employee performance and development.
4. Project Team Leaders coordinating cross-functional activities.
5. Newly promoted leaders preparing for greater people management responsibilities.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.